VSM / Digital Transformation

Overview

A global heat exchanger company, was struggling with challenges in recording new orders, tracking their progress, and providing real-time analytics to senior management. Their journey to operational excellence was catalyzed by the introduction of VSM – comprehensive LCNC workflow system underpinned by SharePoint and Microsoft’s Power Platform.

Objective: Digitize the lead to order to delivery tracking process

Challenge

Customers business operations were mired in manual procedures, lacking standardization, and providing limited visibility into order progress and essential metrics. This opaque landscape was further exacerbated by fragmented communication channels and the underutilized ERP system.

Solution

Parallel Minds, in collaboration with customers digitalization team, harnessed the power of LCNC, leveraging Microsoft’s Power Platform to engineer VSM—a streamlined workflow system.

Key Features of VSM Developed Using LCNC
Centralized Workflow: A 14-stage business process workflow developed using Power App, ensuring consistent processes and accountability across regions.

Unified Order Management: SharePoint’s centralized platform for efficient order recording and real-time tracking.
Automated Alerts: The Power Automate/Flow system efficiently managed escalation and notification timelines, customized to user locations and roles.
Dashboard Analytics: The Power BI dashboard furnished comprehensive analytics, providing insights into key metrics like inventory status, order progress, and on-time delivery.

Role of SharePoint
Beyond the LCNC strategy, SharePoint was utilized as the cohesive platform bringing together all users and providing a singular platform for end-users and management across regions.

Value Delivered by Parallel Minds
Parallel Minds did offer a technical solution but also shaped the transformation journey of the customer.

Deep Dive Process Expertise: Parallel Minds infused the project with invaluable process insights, driving optimization at every stage.
Future-focused Enhancement: With pre-trained experts, Parallel Minds ensured that the VSM system was built with future scalability and continuous improvement in mind.

Implementation

The VSM system was built on a robust tech stack, with LCNC at its core. The technologies harnessed included Power App, Power Automate/Flow, SharePoint, Power BI, Azure Security Group, and Dynamic 365 User Group.

Results

Elevated operational transparency.
A reduced onboarding timeline for new plants from months to mere days.
Transition to LEAN manufacturing underpinned by the virtues of standardization, accountability, and visibility.

Conclusion

Through the embrace of LCNC with SharePoint and the Power Platform, customer not only addressed its operational challenges but achieved operational excellence. This transformation underscores the power of LCNC, revealing its potential to revolutionize enterprise workflows.